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This book provides a primer for those leading change on the foundations of change management and continuous improvement, an area often missed in their formal education. The reader learns how to plan change, manage people through change, measure change, and sustain change -- all important aspects of being an effective change agent.
This book provides a primer for those leading change on the foundations of change management and continuous improvement, an area often missed in their formal education. The reader learns how to plan change, manage people through change, measure change, and sustain change -- all important aspects of being an effective change agent.