15% off
O'Reilly Media Paperback English
Mapping Experiences
A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
Save 15%
-
This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.
This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.