{"product_id":"the-ten-principles-behind-great-customer-experiences-matt-watkinson-9780273775089","title":"The Ten Principles Behind Great Customer Experiences","description":"Create a great customer experience whoever you are.\n Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever.\n This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your busines","brand":"Pearson Education Limited","offers":[{"title":"Default Title","offer_id":49877828436256,"sku":"9780273775089","price":20.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0753\/2812\/7264\/files\/9780273775089_231008.jpg?v=1793703221","url":"https:\/\/bookcorner.com\/products\/the-ten-principles-behind-great-customer-experiences-matt-watkinson-9780273775089","provider":"The Book Corner","version":"1.0","type":"link"}