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Product description
What do your colleagues, spouse and kids have in common with a five-ton killer whale?
This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).
A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.
Specifications
| Product ID / ISBN / EAN | 9781529309386 |
|---|---|
| Publisher | John Murray Press |
| Format | Paperback |
| Condition | New |
| Language | English |
| Publication Date | 10 Jan 2019 |
| Number of Pages | 144 |
| Width | 12.8 cm |
| Height | 19.7 cm |
| Depth | 1.0 cm |